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Solving Problems | 127
•
Make sure the platen gap setting is correct for the paper or media you’re
printing on. See page 39 for more information.
• If you’re not using EPSON media, make sure you use a paper
configuration to adjust for the paper’s thickness and drying time (see
page 41).
• If roll paper is curled tightly, select Starwheel-Roll Curled as the Feed
Roller Type in your paper configuration settings.
Clearing Roll Paper Jams
When roll paper gets jammed in the printer, printing stops and you see a
PAPER JAM message on the LCD display. Follow these steps to clear a
paper jam:
1. Turn off the printer, open the roll paper cover, and release the paper
lever.
C
Caution: To avoid
damaging the printer,
never move the paper
lever while the
Pause
light is flashing.
sp4000Guide.book Page 127 Friday, October 22, 2004 5:06 PM