Benutzerhandbuch Lenovo Computerzubehör 0A33942 [17/38 Seiten]

Lenovo Computerzubehör 0A33942

Chapter5.Troubleshooting

Thischapterprovidessometroubleshootinghintsandtipstoassistyouifyouexperienceanyproblemswith

theportreplicator.Checkthefollowingitemsrsttotrytocorrecttheproblem.

General

1.Thepowerandconnectionindicatoroftheportreplicatorisnoton.

Ensurethattheacpoweradapterincludedwiththeportreplicatoriscorrectlyconnectedtotheport

replicatorandaworkingelectricaloutlet.Donotuseanyadaptersotherthantheonesuppliedwith

theportreplicator.

2.Yournotebookcomputerdoesnotrecognizetheportreplicator,andthepowerandconnection

indicatorstaysblue.

DisconnecttheUSBcablefromyournotebookcomputer,waitatleastveseconds,andreinsertitinto

theUSBconnectorofyournotebookcomputer.Iftheproblempersists,tryconnectingtheUSBcableto

adifferentUSBconnectorofyournotebookcomputer.

3.YouconnecttheportreplicatortoacomputerwiththeUSBcable,butitdoesnotwork.

a.Ensurethattheportreplicatoriswellpoweredbyitsacpoweradapter.Theportreplicatoralways

needsexternalpowersupplyforoperation,becauseitdoesnottakepowerfromtheUSBconnector

attachedtoyournotebookcomputer.

b.Ensurethatthedevicedriveroftheportreplicatoriswellinstalledandrestartthecomputerif

necessary.

c.MakesurethattheUSBconnectoronyourcomputerworkswell;ifnot,replacewithotherUSB

connectors.

Videooutput

1.Themonitordisplayisblank.

•Ensurethatthenotebookcomputerconnectedtotheportreplicatorisrunningcorrectlyandisnot

instandbyorhibernationmode.Whenthenotebookcomputerisinstandbyorhibernationmode,

themonitordisplayisalwaysblank.

•Ensurethatthedevicedriversareinstalledfollowingtheinstallationstepsandtheiconfortheport

replicatorisvisibleinthetaskbarnoticationarea.

•Ensurethatthevideooutputfunctionisnotdisabled.

•Ensurethefollowingconnections:

–TheUSBcableiscorrectlyconnectedtoyournotebookcomputer.

–TheUSBcableiscorrectlyconnectedtotheportreplicator.

–Theacpoweradapteriscorrectlyconnectedtotheportreplicatorandaworkingelectricaloutlet.

–ThevideocableiscorrectlyconnectedtotheDVI-Ivideooutputconnector.Fortheconnectionof

theVGAconnector,theDVI-ItoVGAadapterisalsosecuredbythescrewsonbothsidesofit.

•Iftheproblempersists,disconnectallconnectionsoftheportreplicator,anduninstalltheport

replicatordevicedrivers.Then,reinstallthedevicedrivers.

2.WhenyouareusingExtendmodeandplayingbackvideoclips,onlyonevideoclipisvisible.

WhenyouareusingExtendmode,onlyonevideoplaybackapplicationcanbeusedatatime.Ifmultiple

videoclipsareplayedback,onlyonevideoclipisvisibletotheuser.ThisalsoappliestoWebpages

withembeddedvideoclips.ToviewtheseWebpages,moveonepagetothenotebookcomputer

monitorandtheothertotheexternalmonitor.

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